CONSULTANCY

MRP Services to support you at every stage

Once our customers have chosen their modules, the Redthorn technical team provide a number of MRP Services, they will install the software at your site. We have a dedicated support team, offering both technical and software support

MRP Services

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SERVICES

Supporting you at every stage

Once our customers have chosen their modules, the Redthorn technical team provide a number of MRP Services, they will install the software at your site. We have a dedicated support team, offering both technical and software support

MRP Services
Overview

The Redthorn system includes 250 standard reports. The majority of these have been added to the system through a joint development process with Redthorn users.

Key features
  • Customised reports – A real strength of the Redthorn system is the ability to create user defined reports. These reports are tailored to individual users needs and can be generated via the following methods.
  • Microsoft excel and Microsoft access.
  • Crystal reports.
Overview

Each instillation is managed by a customer project manager. This ensures a structured project plan is drawn up including all implementation and training requirements. Key dates and deliverables are agreed in order to ensure the project is both on time and on budget. The company also offers full hardware technical support. Join the 500 companies worldwide are happy to depend on Redthorn.

Features
  • Support hotline
  • Internet knowledge-base
  • User groups
  • Workshops and seminars
  • Business process mapping
  • Web forum
  • Newsletters
Overview

Through real-time data capture the Redthorn scheduling software is automatically updated to enable closer control of the manufacturing environment. Using data capture and touch screen technology Redthorn users are able to process payroll, manage shift patterns and monitor employee efficiency. Shop floor data capture also enables real-time cost analysis of machine and labour utilisation. Redthorn data capture allows the user to record rejects at the point of error and automatically notifies the relevant personnel and creating the necessary documentation. Data capture can be used for single or multiple time allocation against individual jobs and can also allow single time bookings against multiple jobs. By using data capture the company can monitor, track and cost not only productivity but lost time, machine breakdown, in fact any non productive time booking.

Key features
  • Real time data capture
  • Time & attendance
  • Payroll processing
  • Clocking on / off jobs
  • Automatic job costing
  • Notification of rejects / non conformance
  • Real-time job tracking
Overview

Experienced consultants and trainers deliver our certified training plans to the end user. This ensures the user quickly sees a measurable improvement in the business process. Our approach, based on 25 years experience, ensures a successful implementation time and time again. We offer remote on line training as well as on site.

Overview

Redthorn works hard to build close, long-term relationships with our customers. When you purchase an IT solution from us, you buy-in to a partnership with our dedicated team who work to ensure you achieve maximum return on your investment with us. Redthorn is backed by a well established infrastructure managed by highly trained specialists. Our account management team will make regular contact to ensure that you are making the most of your purchase. At Redthorn we take great pride in the reputation we have developed for excellence in customer service and satisfaction.

Key features
  • Standard oracle reports (200+)
  • Redthorn reports
  • Customised crystal reports
Overview

The global support team provide a variety of services to help you fully integrate your new MRP software into your business process.

Our consultancy team can assist you with the implementation and use of your software by evaluating your business and helping you match the software’s capabilities to your company’s operations.

Features
  • Mapping and aligning business processes to maximise the effectiveness of the MRP system.
  • Identifying areas to improve operational performance and increase productivity.
  • Identifying ways of improving your bottom line through reducing costs and increasing profitability.
  • The companies MRP Services also offers full hardware technical support. Join the growing list of global advanced engineering companies who are happy to depend on Redthorn software.
Redthorn Zone

Online training videos

Software updates

News and Events

Redthorn workshops

TECHNICAL AND SOFTWARE SUPPORT

Supporting you at every stage

 

Once our customers have chosen their modules, the Redthorn technical team will install the software at your site. We have a dedicated support team, offering both technical and software support. We offer a report writing service, so you can either learn to write your own reports using crystal or we can write them for you. We offer consultancy to improve in-house processes. We also have an online forum where our customers have access to FAQ’s, bug fixes and can also converse with each other..

MRP Services

TECHNICAL AND SOFTWARE SUPPORT

Supporting you at every stage

Once our customers have chosen their modules, the Redthorn technical team will install the software at your site. We have a dedicated support team, offering both technical and software support. We offer a report writing service, so you can either learn to write your own reports using crystal or we can write them for you. We offer consultancy to improve in-house processes. We also have an online forum where our customers have access to FAQ’s, bug fixes and can also converse with each other..

MRP Services

LATEST FEATURES

Consultancy

To be competitive a company must outperform its rivals over the long term.
Assessing a company’s competitiveness not only indicates how they are performing, but also highlights where improvement can and should be made.

LATEST FEATURES

Consultancy

To be competitive a company must outperform its rivals over the long term. Assessing a company’s competitiveness not only indicates how they are performing, but also highlights where improvement can and should be made.

REQUEST A DEMO

Don’t just take our word for it.

Our software supports over 600 engineering and manufacturing businesses worldwide. Visit the Knowledge Centre for more information or contact us to talk about how we can help your business grow.

REQUEST A DEMO

Don’t just take our word for it.

Our software supports over 600 engineering and manufacturing businesses worldwide. Visit the Knowledge Centre for more information or contact us to talk about how we can help your business grow.

CONTACT US

Redthorn (UK)
28 Momentum Place
Bamber Bridge
Preston
PR5 6EF
+44(0) 1772 336 944

Redthorn (Australia)
Suite 5, Level 1
190 Queen Street
Melbourne VIC 3000

SNC Solutions (Sales & Support)
1300 356 976

© Redthorn Ltd 2019 | Terms & Conditions | Privacy Policy | Cookies | Design by Lumisi

© Redthorn Ltd 2019 | Terms & Conditions | Privacy Policy | Cookies | Design by Lumisi