Front Line Leadership Development

Gardner Aerospace had undergone a significant modernization programme creating new modern facilities across the globe equipped with the latest machinery and technology.

Once that major investment had been completed the challenge was to ensure the new assets were effectively used to generate sustainable growth for the business. The company had previously deployed lean manufacturing techniques including policy deployment but there were still underlying performance problems causing delivery failures and work backlogs. Investment in human assets during the modernization program had not kept pace with physical investments and a change in the culture of the organization was required to build sustainable capabilities, develop a continuous improvement focus and better utilize the new assets.

The Approach

A four day front line manager development programme was designed and developed by Redthorn to give all the leaders, both operational and functional, new skills and capabilities and an understanding of the change required. The course was designed to: Promote appropriate leadership behaviours to underpin a culture of performance achievement and continuous improvement. Equip leaders with the skills and capabilities to enable them to take ownership of their performance. Provide tools and techniques to accelerate performance improvement and share best practice to ensure consistency across the group. Launch continuous improvement projects, based on real life issues built from transferred academic knowledge designed to make the training and development self-funding. Provide on-going support, coaching and mentoring to inform, update and reinforce the knowledge and know-how transferred to Gardner.