Front Line Leadership Development

Front Line Leadership Development


Gardner Aerospace had undergone a significant modernization programme creating new modern facilities across the globe equipped with the latest machinery and technology.


Once that major investment had been completed the challenge was to ensure the new assets were effectively used to generate sustainable growth for the business. The company had previously deployed lean manufacturing techniques including policy deployment but there were still underlying performance problems causing delivery failures and work backlogs. Investment in human assets during the modernization program had not kept pace with physical investments and a change in the culture of the organization was required to build sustainable capabilities, develop a continuous improvement focus and better utilize the new assets.


The Approach


A four day front line manager development programme was designed and developed by Redthorn to give all the leaders, both operational and functional, new skills and capabilities and an understanding of the change required. The course was designed to: Promote appropriate leadership behaviours to underpin a culture of performance achievement and continuous improvement. Equip leaders with the skills and capabilities to enable them to take ownership of their performance. Provide tools and techniques to accelerate performance improvement and share best practice to ensure consistency across the group. Launch continuous improvement projects, based on real life issues built from transferred academic knowledge designed to make the training and development self-funding. Provide on-going support, coaching and mentoring to inform, update and reinforce the knowledge and know-how transferred to Gardner.

Case Study Summary


Aerospace with Operations World Wide

Client Overview

Addison Engineering, based in Thornton Cleveleys near Fleetwood, manufacture precision turned and milled components for pharmaceuticals, automotive, aerospace and other industries.


Global. HQ Victory Park Derbyshire Website

“DNA-agile has been contracted by the Gardner Group Ltd to provide strategic and operational change management advisory services to support the continued growth and standardisation of our global businesses. With facilities in UK, France, Poland and India, Gardner Aerospace is one of Europe’s largest suppliers of aerospace detailed parts, sub-assemblies, kits and automotive components. We selected DNA-agile as a strategic partner to facilitate the standardisation and integration of a group-wide continuous improvement programme. Their wealth of experience and ability to lead major change management programmes coupled with a hands on and “can do” culture set them apart. We are delighted with the progress made already and look forward to continued successes through our long term partnership. I feel very confident that DNA Agile will make a significant contribution in effecting sustainable change within any supply chain programme.”


Dave Carnachin Group Director Business Excellence, Gardner

The Results

Eight cohorts of leaders trained and developed through a four day leadership development course. 80 leaders equipped with the necessary skills and tools and 50 continuous improvement projects defined and launched. All continuous improvement projects presented to and sponsored by the board of Gardner Aerospace. Basis for further development identified and individual development plans written and agreed. Plans incorporated in individual performance and development reviews. On-going mentoring and discussion with the Continuous Improvement Director and Vice President Human Resources to roll further training, coaching and mentoring programmes across the Group. New avenue for employee engagement and bypassing “the grapevine”.


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